ck971's Privacy Policy:
Your Data, Our Responsibility

This Privacy Policy ("Policy") is issued by the ck971 platform ("we", "us", or "ck971"). It applies to anyone who uses our services through the ck971 website (https://ck971.lat), its mobile version, or any other related digital channel ("user" or "you").

By using our platform, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please stop using our services. You are welcome to contact us if you have any questions.

ck971 is a platform dedicated to Bangladeshi users, and we are committed to maintaining the highest standards of data protection in the local context.

ck971 collects only the information that is necessary to provide our services, ensure security, and improve your experience. The types of information we collect are described below:

2.1 Information You Provide Directly

When you register an account or use services on ck971, you provide the following information yourself:

• Full name and date of birth (for age verification — our services are for users aged 21 and above only).
• Email address and mobile phone number.
• Preferred username and password.
• Payment information — such as your bKash, Nagad, Rocket, or Upay number (to process transactions).
• Identity document information (national ID card or passport) — for identity verification where applicable.
• Messages and support requests submitted when you contact us.

2.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device identifier information.
• Browser type and version, and operating system.
• Session data — such as which pages you visited and how long you stayed.
• Information collected through cookies and similar tracking technologies.
• Gameplay history and betting activity logs.
• Login times, session duration, and security-related log data.

2.3 Information Received from Third Parties

In some cases, ck971 may receive information about you from third parties, particularly:

• Transaction confirmation data from payment processors — bKash, Nagad, Rocket, Upay.
• Age and identity verification results from identity verification service providers.
• Data from compliance service providers used to prevent fraud and money laundering.

ck971 uses your information only for specific, legitimate purposes. These purposes are set out in detail below:

• Account Management: Creating, verifying, and keeping your account secure.
• Service Delivery: Managing all platform activities including gameplay, betting, deposits, and withdrawals.
• Identity & Age Verification: Ensuring that only users aged 21 or above use our services.
• Transaction Processing: Completing your deposits and withdrawals and maintaining transaction history.
• Customer Support: Resolving your issues via live chat or email.
• Security & Compliance: Preventing fraud, money laundering, and other illegal activity.
• Platform Improvement: Analyzing user experience to improve the quality of our services.
• Communications: Sending important updates, policy changes, and relevant notifications.
• Responsible Gaming: Identifying potential patterns of addiction and providing necessary support.

The ck971 website uses cookies and similar web technologies. Cookies are small text files stored on your device that help us improve the quality of our services.

4.1 Types of Cookies We Use

• Essential Cookies: Required for the site's core functions — maintaining login sessions, security verification, etc. The site cannot function properly without these cookies.
• Functional Cookies: Used to remember your preferences — language settings, interface layout, etc.
• Analytics Cookies: Used to understand how users interact with the site, which helps us improve our services.
• Security Cookies: Used to prevent fraud and unauthorized access.

4.2 Cookie Controls

You can disable cookies through your browser settings. However, disabling essential cookies may disrupt some important functions of the platform.

ck971 does not sell your personal information. We may share information with third parties only in the limited, specific circumstances described below:

5.1 Service Provider Partners

We work with certain trusted third-party service providers to operate our platform. These include:

• Payment processors (bKash, Nagad, Rocket, Upay) — to complete transactions.
• Identity verification service providers — to complete the KYC (Know Your Customer) process.
• Game software providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others) — for necessary gameplay data.
• Cloud hosting and technology infrastructure providers.
• Anti-fraud and cybersecurity service providers.

These service providers may only use your information for the specific contractual purposes defined and may not use it beyond ck971's instructions.

5.2 Legal Obligations

ck971 may be required to disclose information to comply with applicable laws in Bangladesh or valid directions from regulatory authorities. Such disclosures are beyond our control.

5.3 Corporate Transactions

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity, but this Policy will continue to apply.

ck971 applies industry-standard technical and organizational measures to protect your information:

However, no one can guarantee complete security when transmitting information over the internet. We therefore ask you to use a strong, unique password and not to share your login details with anyone.

ck971 retains your information only for as long as necessary. When determining retention periods, we consider the following:

• All information is retained while your account is active.
• Even after an account is closed, information related to legal obligations and financial transactions may be retained for a defined period.
• Information relevant to dispute resolution and fraud investigations is kept for the necessary period.
• Once the retention period ends, information is securely deleted or anonymized.

Although ck971 primarily operates for the Bangladeshi market, our technical infrastructure and some service providers may be located in other countries. In such cases, your information may be transferred internationally. For any such transfer, we ensure that your information remains protected in accordance with the standards of this Policy.

You have certain important rights over your own information, which ck971 respects:

• Right of Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (within the limits of legal obligations).
• Right to Restrict Processing: The right to request that the use of your information be limited in specific circumstances.
• Right to Object: The right to object to the use of your information for marketing purposes.
• Right to Data Portability: The right to request your information in a structured format.

To exercise these rights, send an email to [email protected] or contact us via live chat. We will respond to your request as quickly as possible.

ck971's services are for individuals aged 21 and above only. We do not knowingly collect or store information from anyone under the age of 21. If we are informed that a minor is using our platform, we will immediately close the relevant account and delete any collected information.

The ck971 platform may sometimes include software and content from third-party game providers. These third parties have their own privacy policies, and ck971 is not responsible for those policies. We advise you to read the privacy policy of each service before using it.

ck971 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will:

• Publish the updated policy on the website and note the date.
• Notify you by email where necessary.
• Allow reasonable notice before changes take effect.

Continued use of the platform after changes are made will be considered acceptance of the updated Policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our support team is available 24/7 in both Bangla and English.

We take every request and complaint seriously and work to resolve them as quickly as possible. ck971 believes that a transparent and trustworthy relationship is the foundation of long-term success.